Returns & Exchanges
At Cadence, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn garments. Whether it is a fit issue or a change of heart, we are committed to making your exchange or refund as effortless as your style.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached, and affix the prepaid shipping label provided via email.
Drop Off Your Return
Take your package to any authorized carrier location or schedule a pickup; ensure you keep your tracking receipt for reference.
Receive Your Refund
Once our quality team inspects the items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing